Approved Directories Ltd
Last updated: [26/06/2025]
1. Who We Are
Approved Directories Ltd (“we”, “us”, “our”) operates a group of online directories designed to help users connect with trade professionals in the UK. These platforms include:
- Approved Roofers
- Approved Landscapers
- Roofing Register Ltd
- Roofers in My Area
We are the Data Controller for personal data collected and processed on these platforms.
Company Information:
Approved Directories Ltd
Registered in England and Wales
Company No: 16234562
Registered Address: Suite 3, 22 – 26 Nottingham Road, Stapleford, Nottingham, NG9 8AA
Email: info@approveddirectories.co.uk
ICO Registration Number: ZB922328
2. What This Policy Covers
This Privacy Policy explains:
- What personal data we collect
- How we collect, use, and store that data
- Legal bases for processing
- Your data protection rights under UK GDPR
- Who we share your data with
- How you can contact us or make a complaint
3. What Data We Collect
Depending on how you use our websites, we may collect:
a) Personal Information:
- Name
- Email address
- Phone number
- Business name and service details
- Location/postcode
- IP address
b) Business Listing Information:
- Contact details provided for directory listing
- Company descriptions, service areas, and certifications
- Public links or logos
c) Website Usage Information:
- Browser type, device, and OS
- Pages visited and duration
- Referral source
- Cookie preferences
4. How We Collect Your Data
We collect your data through:
- Forms submitted via our websites (e.g., contact, listing, or enquiry forms)
- Email or phone correspondence
- Cookies and similar tracking technologies
- Public domain sources for business listings (e.g., Companies House, Google Business)
5. Why We Collect and Use Your Data
We use your data for the following purposes:
| Purpose | Legal Basis under UK GDPR |
|---|---|
| To manage business listings | Contractual necessity / Legitimate interest |
| To respond to user enquiries | Legitimate interest |
| To provide service communications | Legitimate interest |
| To send marketing (with consent) | Consent |
| To improve and secure our sites | Legitimate interest |
| To meet legal obligations | Legal obligation |
6. Marketing Communications
We may contact you with updates, offers, or relevant services only if you’ve opted in. You may opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.
7. Cookies & Analytics
We use cookies for:
- Website functionality
- Usage analytics (e.g., Google Analytics)
- Remembering user preferences
You can manage your cookie preferences in your browser or through our cookie consent banner.
See our full [Cookie Policy] for more information.
8. How We Share Your Data
We do not sell your personal data. We may share it only with:
- Trusted service providers (e.g. hosting, CRM systems)
- Trade professionals (if you request contact or make an enquiry)
- Regulators, law enforcement, or legal advisers if required
All processors acting on our behalf are subject to contracts ensuring compliance with the UK GDPR.
9. Data Storage and Security
We store your data securely using encrypted databases, firewalls, and secure servers located in the UK or EEA. We also enforce access controls and regular reviews.
10. How Long We Keep Your Data
We only retain data for as long as necessary for its original purpose:
| Data Type | Retention Period |
|---|---|
| Business Listings | Until removed or inactive for 6 months |
| User Enquiries | Up to 1 years |
| Consent Records | 1 year |
| Analytics Data | 14–26 months (depending on platform) |
You can request deletion at any time (see below).
11. Your Data Rights
Under the UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your data (“right to be forgotten”)
- Restrict processing
- Object to direct marketing
- Port your data (in applicable circumstances)
- Withdraw consent at any time
To exercise any of these rights, contact us at:
📧 support@approveddirectories.co.uk
📞 0333 210 1220
12. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children.
13. International Transfers
If your data is ever processed outside the UK/EEA, we ensure proper safeguards (such as Standard Contractual Clauses) are in place, as required by UK law.
14. Changes to This Policy
We may update this policy from time to time. If significant changes are made, we’ll notify you via our websites or by email.
15. How to Complain
If you’re unhappy with how we’ve handled your data:
- Contact us directly first so we can resolve it
- If unresolved, you can lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk/
Helpline: 0303 123 1113
16. Contact Us
Approved Directories Ltd
📍 Suite 3, 22 – 26 Nottingham Road, Stapleford, Nottingham, NG9 8PJ
📧 Email: support@approveddirectories.co.uk
📞 Phone: 0333 210 1220